The first four are the ones you buy. They work before the process happens: situating, socialising, ordering time and preparing the room. The next six cover what comes after: the during, the outside and whoever sustains it. All with the same rule: the AI prepares; judgement, relationship and listening remain yours.
Almost nobody knows what their process is missing until it blows up halfway through. This puts it in writing before you call anyone.
See the page →The order in which you call people decides the legitimacy of the process. And there is almost always someone with veto power whom nobody has called.
See the page →The phase that comes out empty is the most valuable information in the timeline. And the one that comes out empty is almost always implementation.
See the page →Three good, loose workshops are not a co-design process. They are three workshops.
See the page →With the four come the knowledge base (the Civic Design framework and your project dossier) and the working folder, ready to duplicate for each process.
Processes do not die for lack of ideas. They die from losing the pulse.
See the tool →Everything was recorded. Nobody ever listened to it again.
See the tool →The room and the mesh do not speak the same language. Someone has to translate, in both directions.
See the tool →The sooner you know where the best conflicts will come from, the better. Rehearse them before entering the real room.
See the tool →The AI that does not write for you. It asks you.
See the tool →Let a machine read the official gazette at three in the morning. The conversation about money, though, is yours.
See the tool →The house rule: no tool is fixed in the Civic Design Toolbox until it has been tested in at least one real process. That is why five of the six below say “looking for a pilot process” and not “available”: the status you see is the status they have.
Diagnosis, Actors, Journey and Workshops, plus the guided course. The six below are the expansion route: they launch once they have been through a real process.
Start today · €19 → See the method